About Us

Our mission is to provide healing in the community through a holistic approach and manual therapy. We want to help people live their lives without limits by providing orthopedic and spine rehabilitation the way it should be.

“Surround yourself with people who share your vision and you will find success.”


Theraplay has captured the community as a leader in chronic pain and spine management with the collaboration and guidance of local physicians and other experts. From a humble beginning to a growing specialty practice that aims to help people, both young and old and from different walks of life, the success of Theraplay has continued to prosper due to the compassion and caring spirit of its staff and leaders. It has continued to be a family-oriented healthcare environment. The strong and ongoing core values of Theraplay continue to lead the founders, leaders and team members. Accountability, compassion and kindness, teamwork, family, commitment to excellence and paying it forward.


Theraplay was founded on October 1, 2001 by Dr. Troy Factora. It has been 20 years since the founding and establishment of Theraplay which started in one small bedroom with a desktop computer, a two-drawer filing cabinet with a fax machine on top. Many who have joined Theraplay have now pursued other journeys professionally and personally. We have seen patients and clients from different walks of life.


In December 2004, Theraplay LLC opened its first outpatient clinic that served mostly the pediatric population. It was a struggle for three years making it work both financially and physically. Like many other journeys, it was filled with challenges and happiness.


Another crossroad in Theraplay’s journey was widespread chronic pain and spine problems plaguing their pediatric clients and families, who took care of their special needs family members. This was the force that drove Theraplay to expand in providing PT services for adult clients, which was the beginning of transformation to Orthopedic and Spine Center.


As Theraplay grew, Dr. Troy Factora expanded provision of services to adult clients and acquired two Doctoral degrees, one in Physical Therapy and another in Osteopathy. Balancing work and family is always a challenge for everybody–that is why Theraplay focused on working as a team to provide services to their clients and nurture a caring and supportive environment for their patients.


In 2015, a land on the west side of Bloomington was purchased. And on September 22, 2017, a glorious and fulfilling day, we moved to our new clinic that we could call home.

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Meet our Clinical Team

Troy and Eme Factora


Jessica Satcher

Lead PT

Jess started in 2015 as a Physical Therapy Technician while finishing up her Bachelors of Exercise Science at Indiana University. She worked as a PT Tech for 2 years before going back to school to get her doctorate. She graduated in 2019 from South College, a 2-year hybrid DPT program. Jess looks forward to continuing to grow in her profession as a physical therapist. In her free time, she enjoys kayaking with her husband.

Sheel Chopra   


Sheel likes to work with all age groups with any orthopedic and neurological conditions. She graduated as a PT from India. Working in Theraplay has helped groom her PT skills and allow her to apply a holistic approach to get the best outcomes for our patients. Sheel loves playing outdoor activities, especially badminton, and playing board games with her kids and spending time with her family.

Kassidy Lingenfelter


Doctor of Physical Therapy IUPUI May 2021

Hobbies: Art and writing, music composition and performance

Specialty: Vestibular Rehabilitation

Why Theraplay: Because they offer a truly unique, dynamic and most importantly effective approach with a combo of individualized rehab delivery through a fusion of manual therapy and neuromuscular reeducation. Theraplay empowers patients with

better health and know-how, giving them the tools and awareness to anticipate and adjust physical behaviors in real time which increases their quality of life.

Hannah Harpenau


Doctor of Physical Therapy IUPUI 2021

B.S. Athletic Training Applied Medicine

Certification: 1) Massage Therapy 2) Graston Technique

Hobbies: playing volleyball, gardening, hanging out with my family and Kassidy.

Why Theraplay: Because they take a holistic and unique approach to physical therapy, connecting the mind and body. My passion is to keep people moving their bodies efficiently and keep them independent. Theraplay shares this vision and would allow me to give excellent care to each of my patients.

Chelsea Schwegman


Doctor of Physical Therapy University of St. Augustine 2021

B.S. Exercise Science IU 2018

Looking forward to further developing manual approach and holistic journey.

Kathleen Floyd

PT Assistant

Kathleen started at Theraplay in 2012 after graduating from Ball State University. She continued to work while attending her PTA program at University of Indianapolis. Kathleen enjoys working with patients by incorporating a manual holistic approach to therapy. Outside of working she loves to travel, be outdoors, and spend time with her big, wonderful family.


Meet Our Administrative and Clinical Support Team

Krista Greve BS

Administrative Director

Krista graduated from Indiana University with a Bachelor's degree in Exercise Science in 2012. When not working, she loves to travel all over the country with her husband and do anything that involves being outside... hiking, landscaping, boating, running, kayaking, all of it!

Chloe Tucker

Front Desk Specialist

"I studied Leadership and Management in Lansing Community College. I am a people person and I chose Theraplay because of my love in people interactions. When I'm not working, I love to spend time and spoil my two pups, Stella and Doug."

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Mary Beth Gallagher

Front Desk Receptionist

Mary Beth makes sure Mr. Bones is always dressed appropriately for every month! She is retired from teaching Kindergarten at RBBCSC after 42 years! While she loves doing reminder calls, outside of work Mary Beth likes to be with her family and spoil her dog Barkley and granddogs Zeke, Dyson, Tucker, and Teddy.

Kennedy Wilson

Billing Personnel

"I am currently a junior at IU studying Healthcare Management and Policy. I Am working on changing my major to Tourism, Hospitality and Event Management. I enjoy traveling, spending time with my friends and family and being outdoors."

Jordan Ortman

PT Technician, Functional Medicine Coordinator

Jordan is going into her senior year at Indiana University, majoring in Exercise Science with a minor in psychology. She assists Dr. Troy in Functional Medicine. Jordan spends most of her time riding for her Little 500 team but she also loves spending time with friends and family.

Alex Gutierrez

PT Technician

Alex is working on earning his Bachelor’s degree in Exercise Science from IU. He enjoys anything to do with being active or playing sports, especially soccer and weight lifting.

Bridget Robertson

PT Technician, Front Desk Specialist

"I am working on my Bachelors Degree in International Law at IU. I enjoy playing volleyball and being active with my friends and family."

Sarah Simcox

PT Technician, Functional Medicine Coordinator

"I am a current senior pursuing a degree in neuroscience with a certificate in clinical psychology at Indiana University. I hope to attend an Osteopathic Medical School in the future. In my free time, I enjoy exercising, baking, and spending time with friends and family."

Grace Hublar

PT Technician

Grace is working on earning her Bachelor’s degree in Exercise Science from IU. She enjoys traveling, reading and anything to do with being active, specifically going to exercise classes with friends.

Avery Johnston

PT Technician

“I am currently working on getting my bachelor’s degree in Exercise Science from Indiana University. Outside of work I enjoy being active outside as much as I can and spending time with my family.”


Join our team

Accepting resumes for the following positions. Click the position you are interested in for more information.

Physical Therapist
Physical Therapist Assistant
Physical Therapist Aide