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About Us

Our mission is to provide healing in the community through a holistic approach and manual therapy. We want to help people live their lives without limits by providing orthopedic and spine rehabilitation the way it should be.

“Surround yourself with people who share your vision and you will find success.”


Theraplay has captured the community as a leader in chronic pain and spine management with the collaboration and guidance of local physicians and other experts. From a humble beginning to a growing specialty practice that aims to help people, both young and old and from different walks of life, the success of Theraplay has continued to prosper due to the compassion and caring spirit of its staff and leaders. It has continued to be a family-oriented healthcare environment. The strong and ongoing core values of Theraplay continue to lead the founders, leaders and team members. Accountability, compassion and kindness, teamwork, family, commitment to excellence and paying it forward.


Theraplay was founded on October 1, 2001 by Dr. Troy Factora. It has been 20 years since the founding and establishment of Theraplay which started in one small bedroom with a desktop computer, a two-drawer filing cabinet with a fax machine on top. Many who have joined Theraplay have now pursued other journeys professionally and personally. We have seen patients and clients from different walks of life.


In December 2004, Theraplay LLC opened its first outpatient clinic that served mostly the pediatric population. It was a struggle for three years making it work both financially and physically. Like many other journeys, it was filled with challenges and happiness.


Another crossroad in Theraplay’s journey was widespread chronic pain and spine problems plaguing their pediatric clients and families, who took care of their special needs family members. This was the force that drove Theraplay to expand in providing PT services for adult clients, which was the beginning of transformation to Orthopedic and Spine Center.


As Theraplay grew, Dr. Troy Factora expanded provision of services to adult clients and acquired two Doctoral degrees, one in Physical Therapy and another in Osteopathy. Balancing work and family is always a challenge for everybody–that is why Theraplay focused on working as a team to provide services to their clients and nurture a caring and supportive environment for their patients.


In 2015, a land on the west side of Bloomington was purchased. And on September 22, 2017, a glorious and fulfilling day, we moved to our new clinic that we could call home.

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Troy and Eme Factora


Clinical Team

Clinical Team

Karen Hitchcock
PT (Bloomington/Bedford)

Karen Hitchcock PT, COMT graduated from the University of Florida in 1995 and grew up in the snow-belt of Western NY State.


Karen has worked in numerous clinics over the years with significant experience treating SI joint and spine injuries as well as work and sports injuries.  She has had several personal injuries over the years, as well as chronic fatigue syndrome and has found these experiences to be very helpful in helping her clients. 


She is a certified orthopedic manual therapist (COMT) with 2 levels of cranial sacral training as well as 3 months of onsite training for vestibular dysfunction.  She is also Reiki practitioner level II certified and will soon be level III certified. She enjoys studying other alternative techniques of healing.


She enjoys teaching her clients in regards to health using physical therapy techniques, holistic and homeopathic knowledge , as well as teaching of mindfulness to reduce stress and anxiety.


She is passionate about helping people one on one… to improve health and well being- spiritually, emotionally and physically as life allows. She practices compassion and Unconditional Love for all and intends to abide in Love to the best of her ability when interacting with her clients.


She enjoys working in her yard, especially barefoot, for grounding and calming purposes. She loves nature and wildlife… hiking, kayaking, coffeehouses for reading and journaling, local breweries sporadically, as well as cleaning, dancing, writing simple songs, and sketching in order to make greeting cards for special occasions. 

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Chelsea Schwegman

PT (Bloomington/Bedford)

Chelsea graduated from Indiana University with a B.S. in Exercise Science in 2017. She earned her DPT from University of St. Augustine in Austin, TX in 2021.

Being able to make connections between mind/body and compensatory patterns is what drew her to the PT field.


In her free time, she

enjoys exploring new local breweries in the cities she visits and loves anything Reese's.

Kassidy Lingenfelter


Doctor of Physical Therapy IUPUI May 2021

Hobbies: Art and writing, music composition and performance

Specialty: Vestibular Rehabilitation

Why Theraplay: Because they offer a truly unique, dynamic and most importantly effective approach with a combo of individualized rehab delivery through a fusion of manual therapy and neuromuscular reeducation. Theraplay empowers patients with

better health and know-how, giving them the tools and awareness to anticipate and adjust physical behaviors in real time which increases their quality of life.

Kathleen Floyd

PT Assistant

Kathleen started at Theraplay in 2012 after graduating from Ball State University. She continued to work while attending her PTA program at University of Indianapolis. Kathleen enjoys working with patients by incorporating a manual holistic approach to therapy. After having twin boys in June of 2021, Kathleen returned to work part-time in order to spend more time at home with them! Outside of working she loves to travel, be outdoors, and spend time with her big, wonderful family.

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Shari Pate-Blosser

PT Assistant

Shari started out as a PT Tech for 10 years before graduating at a PTA in 2022 in Texas. Shari is originally from New Mexico and she and her family recently relocated to Bloomington in June. She joined Theraplay staff in September of 2022. She loves spending her free time with her new twin grandbabies, husband, and her two daughters. Her favorite outdoor exercise is rollerblading and she is a dog lover!

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Kirsten Beavers

PT Assistant (Bedford)

Kirsten is a 2006 graduate of University of Indianapolis, Krannert School of Physical Therapy with an Associates in Science. She has been practicing for 16 years and is passionate about helping patients get back to living their lives without pain. In her free time she enjoys spending time with her daughter, Josie. She enjoys watching her play softball and bake lots of goodies. She also spends a lot of time coaching at the high school level for the Brownstown Central Lady Braves.

Admin Team

Chloe Tucker

Senior Front Desk Receptionist & Insurance Verification Specialist

"I studied Leadership and Management in Lansing Community College. I am a people person and I chose Theraplay because of my love in people interactions. When I'm not working, I love to spend time and spoil my two pups, Stella and Doug."

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Sophia Smith

Front Desk Receptionist,
New Referral Specialist

Sophia is currently working on her Bachelor's degree in History at Indiana University, with plans to teach high school US history. When she's not working or doing homework, she loves to hang out with her friends, cook, and read.

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Alisyn Dyer

Front Desk Receptionist (Bedford)

Alisyn has been a stay at home mom for the past year but was ready to get back into the community. She is excited to further her skill set at a great company like Theraplay! In her free time, she loves spoiling her little one and pets. She also enjoys going and spending time with family!

Kennedy Wilson

Billing Personnel

"I am currently a junior at IU studying Healthcare Management and Policy. I am working on changing my major to Tourism, Hospitality and Event Management. I enjoy traveling, spending time with my friends and family and being outdoors."

Krista Greve BS

Administrative Director

Krista has been with Theraplay since 2012. She graduated from Indiana University with a Bachelor's degree in Exercise Science. When not working, she loves to spend time with son and husband, travel, attend IU sporting events, and do anything that involves being outside... hiking, landscaping, boating, running, kayaking, all of it!

Admin Team
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Chloe Holliday

Front Desk Receptionist,
POC Certification Specialist

Chloe is a senior at Indiana University studying Media Advertising. After college, she hopes to do creative advertising for a non-profit. Outside of work, Chloe loves spending time with her family, friends, and dog!

PT Tech Team

PT Tech Team

Grace Hublar

PT Technician

Grace is working on earning her Bachelor’s degree in Exercise Science from IU. She enjoys traveling, reading and anything to do with being active, specifically going to exercise classes with friends.

Avery Johnston

PT Technician

“I am currently working on getting my bachelor’s degree in Exercise Science from Indiana University. Outside of work I enjoy being active outside as much as I can and spending time with my family.”

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Faith Brown

PT Technician

Faith is currently an undergraduate student at Indiana University majoring in dance. After completing her degree, she hopes to attend a DPT program and become a Physical Therapist. In her free time, she enjoys reading, being outdoors, and spending time with her friends and family.

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Sydney Maasburg

PT Technician

Sydney is currently a junior pursuing a degree in Exercise Science with a minor in Psychology at Indiana University. Outside of work, she loves to play volleyball, hike, play with her dogs, and spend time with friends and family.

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Erica Smith

PT Technician, Functional Medicine Coordinator

Erica is currently working towards a Bachelor's Degree in Biology and Psychology at Indiana University. Her passions include mental health advocacy, weightlifting, volleyball, her dogs, and outdoor adventures.

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Brandon Stant-Wilson

PT Technician

Brandon is studying exercise science with a minor in fitness instruction at Indiana University. In his free time he enjoys spending time with his dog, Ghost!

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Mia Lowden

PT Technician (Bedford)

Mia is a current PTA student at Vincennes University and will graduate in May of 2023. She is also getting married in October of 2023. She loves spending time outdoors, listening to music, reading, and playing with her dog, Sarge. I look forward to learning from the great therapists here at Theraplay.

Join our team

Accepting resumes for the following positions. Click the position you are interested in for more information.

Physical Therapist
Physical Therapist Assistant
Physical Therapist Aide
Job Openings
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